Sorry this is so late. I slept most of the day away and then had to go to work at 3pm so I am currently typing this as fast as I can on my phone.
We had 3 guests staying with us a month or so ago. 2 women and 1 man. Now, from the start, it was obvious that at least 2 of them were either currently using drugs or had used them fairly recently. It’s hard to pinpoint what exactly gives it away, but working here has taught me to be careful of these individuals. Now, if you read my first post, you would know that I have to be on my toes about these locals and these 3 were no exception. What was new to me was that only 2 of the 3 of them were using something. The third, the other woman, always seemed to be somewhat sober and I have a feeling she was the one handling the finances. So, each day, they would stay over another day and pay in cash. We had a rule against that; however, my GM made an exception on them. After they left, we’ve cracked down on that rule. anyway, guests started complaining and some of the other staff were noticing odd behaviors from the three. One night, the man started throwing food and then yelling in the lobby. They were locals and we barely tolerate them so the next day I was told to kick them out if they tried to stay another night. This was fine by me because I was getting tired of reading about them in our log book.
So, the 1 sober woman came to me and asked for another night. The thing is, she tried to say she had earned a free night stay because of a deal we had going on at the time. Here’s the thing. She didn’t qualify for it because the deal states that you can’t just keep staying over to earn those days. You have to check out and wait some time before checking in again. This is to stop people like her from abusing the system. When I explained this to her, she wasn’t happy. She threatened to call corporate and I told her to go ahead because I knew who’s side they’d be on. After a while, she called from the room saying that corporate had told her to tell me to give her a free night. Obvious lie. I told her we couldn’t do that.
At this point, she knows she won’t win on that route so she sends the other woman to give us cash. I was honest with her and told her she had to leave because we were getting complaints about their behavior. She took this news surprisingly well and apologized before heading back. A little while later, the man came to the front. He pulled out a wad of cash and said he wanted to pay for another night. At this point, my patience was about gone. I was close to just threatening them with police action because I knew they’d haul ass outta here if the mention of police came up. Still, I told him no. One of my coworkers was watching us and told the man that we were simply out of rooms and that’s why they had to leave. I was all for telling him the truth but I kept up their lie and agreed that we were sold out. He left for a bit but came right up to me after I’d gotten off the phone from making a reservation with a guest. Apparently, he’d been listening in on our conversation and he was now recording me on his phone. This didn’t scare me so much as it just irritated me even more. I stuck with the lie and simply just kept repeating “Check out is at 11. Please leave.” He flipped open his wallet, partially revealing a toy police badge, and tried to offer me cash again. I told him to go and before he finally went back to his room, he pulled out a piece of paper and tucked it near our marketplace snacks. I unfolded it and chucked it because all it was, was a weird symbol.
Finally, after about an hour past check out time, they were rolling their items through the lobby. The man looked at us before he left and said, “I’ll delete that video I took of y’all right now if you admit y’all have rooms available.” I told him he needed to leave and he just smiled and said, “Alright, I like a challenge”, before he finally left for good. I haven’t seen them since.